Delete your account

In the app

1. Open ParallelFit and, on the Today tab, tap your picture in the top right to open Profile.
2. Tap Account: email, password, delete.
3. Under Delete account, type DELETE and tap Delete my account.

Deletion happens straight away and can't be undone. Cancel any subscription in Google Play first (Play Store → profile → Payments and subscriptions), because deleting your account doesn't cancel billing with Google.

By email

If you can't open the app, email us from the address you signed up with:

support@joinparallelfit.com

Use the subject "Delete my account". We'll confirm the request and delete the account within 30 days, usually much sooner.

What is deleted

• Your account, email and password
• Your profile, ability levels, birth year, injuries and notes
• Your plans, goals and every workout
• Your coach conversations, debriefs and reviews
• Cheers, voice clips, comments, kudos and nudges you sent
• Your partnerships and crew memberships. A crew you created passes to another member, or is removed if you were the last one.
• Your push tokens and your subscription profile at our billing provider

What is kept

• Records of purchases, kept where the law requires them for tax and accounting. They contain no workout or health data.
• Cheers that others sent to you belong to their accounts and are removed when they delete theirs.

Questions about your data? See the privacy policy or email privacy@joinparallelfit.com.